Interconnection Services

CENTRA Digital offers robust interconnection solutions to support high-performance connectivity within and beyond the data center. Customers can establish private and secure links between systems, service providers, and external networks using cross connects, third-party carrier circuits, and CENTRA Internet Access (CIA) services. 

For information on how to order or modify interconnection services, please refer to: 

• New Customer Service Ordering and Onboarding Process
• Ordering Additional Services for Existing Customers

Cross Connects

Cross Connects enable direct point-to-point connectivity between two parties within the same CENTRA data center. These low-latency connections are ideal for linking customer environments, cloud on-ramps, internet exchanges, and carrier circuits. 

Supported media types include: 

• Single-mode and multi-mode fiber 
• Copper (Cat5e, Cat6, coax, etc.) 

Typical use cases: 

• Customer-to-customer peering 
• Customer-to-cloud connectivity 
• Customer-to-carrier or ISP connectivity 
• Redundant network paths for high availability 

Cross Connects are delivered to the customer’s designated demarcation point or cabinet, based on the technical specifications submitted during the service order process. 

Third-Party Carrier Access 

CENTRA operates carrier-neutral facilities and supports the delivery of circuits from a wide range of telecommunications and internet service providers. 

Key features include: 

• 24/7 access for authorized third-party carriers 
• Support for circuit turn-up and testing coordination 
• Customer retains direct relationship with the carrier, including service contracts and SLAs 

To facilitate provisioning, customers are encouraged to order Cross Connects from CENTRA as soon as a Letter of Authorization (LOA) or Circuit Facility Assignment (CFA) is received from their chosen carrier. 

Demarcation and Delivery Details 

All interconnection services are terminated at a CENTRA-designated demarcation point in your space or cabinet. To ensure accurate and timely delivery, CENTRA requires specific technical details including: 

• Media type 
• Circuit ID(s) 
• Carrier name 
• LOA/CFA documentation (if applicable) 
• Cabinet/grid location 

For step-by-step ordering instructions, see: 

• Ordering Additional Services for Existing Customers 

Questions About Interconnection Design? Your CENTRA Account Team and Customer Success Manager can assist with network planning, port availability, and cross connect architecture.